Privacy Policy

At Grafibee, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your information when you access or use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and contact details provided during account creation.
• Resume Information: Data you enter while building your resume, such as education, work experience, and skills.
• Payment Information: Payments are securely processed via Razorpay. We do not store your card, UPI, or bank details.
• Technical Information: Browser type, device details, IP address, and usage data.

2. How We Use Your Information

Your information is used strictly to:

• Provide and improve our resume builder and PDF download services
• Process payments and confirm transactions
• Offer customer support and respond to queries
• Prevent fraud, abuse, and unauthorized access
• Improve website performance and user experience

3. Data Security

We implement reasonable security practices to protect your data. All payments are handled by Razorpay, a PCI-DSS compliant payment gateway. While we strive to protect your information, no method of online transmission is completely secure.

4. Cookies & Tracking

Grafibee may use cookies or similar technologies to maintain login sessions, analyze traffic, and improve functionality. You can control cookies through your browser settings.

5. Third-Party Services

We may use trusted third-party tools and services such as payment gateways and analytics providers. These services operate under their own privacy policies.

6. Data Retention

We retain your data only as long as necessary to provide our services or comply with legal obligations. You may request deletion of your account and resume data at any time.

7. Your Rights

You have the right to:

• Access or update your personal information
• Request deletion of your data
• Contact us regarding privacy concerns

8. Contact Us

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.